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“A’s hire A’s”; A-calibre individuals hire A-calibre individuals causing a growth in high-performant individuals. DAZN, in its early life, had a growth in highly talented individuals that could manage and build aspects of the product. This is premised on empowering individuals to own & development business areas; from strategy to data science. Works great for a small operation but as a company grows regionally and in ambition, it introduces more complexity and chaos in every function.
As complexity & chaos increases process is the natural reaction to a) ensure mistakes are reduced & b) limit the risk of failing to develop; however it can take ownership from the A-calibre individuals (not a good thing as ‘it is [their] baby’) forcing them to consider whether they want to remain.
With this trade-off in mind, we will be exploring what DAZN has done & what it is doing to seek a resolution regarding the concern that ‘process is important, but not at the detriment or limiting talented individuals’. As we all may know in this industry, A-calibre individuals are important to retain in such a dynamic & complex field.